Bjjili Privacy Policy – How Safe Is Your Data With Us

1. Introduction

Bjjili provides online Sports Betting, Live Casino, lottery, and various gaming services to users in Bangladesh. To keep these services running and to improve your experience, bjjili collects and processes certain personal data. This Privacy Policy explains that process in full.

Bjjili believes privacy is a fundamental right. That's why we always strive to keep data collection and use as minimal and purposeful as possible. bjjili never sells your information to third parties — paid or otherwise.

This policy applies to bjjili's website, mobile app, and all other digital services. It is in effect whenever you create an account, browse, or use any of bjjili's services.

2. What Information Is Collected

Bjjili collects different types of information at different stages. The following outlines exactly what information is collected and in what circumstances.

Bjjili never stores your full bank account number or complete card details. Only the necessary portions of your payment information are kept, and they are stored securely.

3. How Information Is Used

Bjjili uses your data only for specific, defined purposes. Your information is never used beyond what it was collected for.

• Account Management: Basic account information is used for login, password recovery, and account security.
• Transaction Processing: To confirm deposits and withdrawals and to maintain financial records.
• Security & Fraud Prevention: bjjili analyzes IP and device data to detect multiple accounts or suspicious activity.
• Service Improvement: Usage behavior is analyzed to understand which features are most used and where issues may arise.
• Contact: Sending important notifications, account updates, and — with your permission — promotional messages.
• Legal Obligation: For storing required information and generating reports as mandated by regulatory authorities.
• Responsible Gaming: Gaming patterns are analyzed to identify members at risk of addictive behavior and provide appropriate support.

4. Who Your Data Is Shared With

Bjjili is transparent about one thing: your data is never sold and is only shared with third parties under limited circumstances.

Bjjili works with certain technology partners to operate its services — including payment processors, cloud service providers, game software developers, and security providers. Only the minimum data necessary for each partner to perform their function is shared, and all partners are bound by the same strict privacy standards as bjjili.

Information may be disclosed under legal obligation in the following circumstances:

• By court order or valid request from a government authority.
• In investigations related to money laundering or fraud.
• For routine audits conducted by bjjili's licensing authority.

Outside of these cases, your information is never shared with anyone without your explicit consent.

5. Security Measures

Bjjili uses internationally recognized technologies and practices to protect your data. Security isn't just a feature — it's built into the core of how bjjili operates.

Keep in mind — no one can guarantee 100% security on the internet. bjjili takes every measure possible, but protecting your own password and keeping your device secure is equally important.

6. Cookie Policy

Cookies are small data files stored in your browser. bjjili uses cookies for various purposes. The types of cookies used are outlined below.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some bjjili features to stop working correctly.

7. Your Data Rights

Every registered bjjili member has fundamental rights over their own personal data, and bjjili is always ready to help you exercise those rights.

To exercise any of your rights, email us at support@bjjili.best. bjjili typically responds to such requests within 30 days.

8. How Long Is Data Retained

Bjjili does not retain your data indefinitely. Retention periods are defined based on the type of information.

• Account Information: Retained for the duration your account is active and for up to 5 years after closure, due to legal obligations.
• Transaction Records: Generally retained for up to 7 years as required by financial regulatory authorities.
• Gaming History: Up to 5 years for responsible gaming compliance and legal requirements.
• Cookies & Session Data: Session cookies are deleted when you close your browser. Persistent cookies may last from 30 days up to one year.
• Support Contact: Generally retained for up to 2 years after the issue is resolved.

After the retention period, data is securely deleted or anonymized.

9. Protection of Minors

Bjjili's services are intended for individuals aged 18 and above. bjjili does not knowingly collect data from minors or allow them to operate accounts.

Age is verified at the time of registration, and identity is confirmed through the KYC process thereafter. If a minor creates an account using false information, bjjili will close that account and void all associated transactions.

If you believe a minor is using bjjili, please contact our support team immediately.

10. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, contact bjjili directly. We are always ready to help members protect their data rights.

When a privacy complaint is raised, bjjili first attempts to resolve it directly. If you're not satisfied with bjjili's resolution, you have the right to escalate the matter to the relevant regulatory authority.