What happens if a match on bjjili is cancelled or ends before the scheduled time depends on how much of the match was played and how that particular market is defined.
bjjili's general rule is this – if a match is cancelled before it begins, all bets are voided and your full stake is returned to your bjjili wallet.
If a cricket match result is determined by the Duckworth-Lewis method, bjjili settles all bets according to that official result. For example, if a 20-over match is decided by Duckworth-Lewis after a 5-over rain delay, bjjili treats that result as final.
For live betting, if a match is suspended and later resumed, bjjili monitors the situation. As a general rule, if the match resumes on the same day, bets remain active; if it's moved to another day, bets are voided and stakes are refunded. For any unclear situation, contact bjjili support – full details are also available in bjjili's Terms & Conditions.
bjjili's general rule is this – if a match is cancelled before it begins, all bets are voided and your full stake is returned to your bjjili wallet.
If a cricket match result is determined by the Duckworth-Lewis method, bjjili settles all bets according to that official result. For example, if a 20-over match is decided by Duckworth-Lewis after a 5-over rain delay, bjjili treats that result as final.
For live betting, if a match is suspended and later resumed, bjjili monitors the situation. As a general rule, if the match resumes on the same day, bets remain active; if it's moved to another day, bets are voided and stakes are refunded. For any unclear situation, contact bjjili support – full details are also available in bjjili's Terms & Conditions.
To withdraw from bjjili, log in to your account first. Then go to the "Wallet" or "Cashier" section from the top menu or your profile, and click the "Withdrawal" button.
Select bKash, Nagad, or Rocket as your payment method, then enter your mobile number and the amount you wish to withdraw. The minimum withdrawal amount is generally ৳500.
In terms of timing – for KYC-verified accounts, withdrawals to bKash and Nagad typically arrive within 15 minutes to a maximum of 24 hours. During peak periods or banking holidays, it may take a little longer.
If the funds don't arrive within 24 hours, contact bjjili support with your transaction ID – issues are typically resolved within minutes. Keep in mind that first-time withdrawals may be delayed if KYC verification has not been completed.
Select bKash, Nagad, or Rocket as your payment method, then enter your mobile number and the amount you wish to withdraw. The minimum withdrawal amount is generally ৳500.
In terms of timing – for KYC-verified accounts, withdrawals to bKash and Nagad typically arrive within 15 minutes to a maximum of 24 hours. During peak periods or banking holidays, it may take a little longer.
If the funds don't arrive within 24 hours, contact bjjili support with your transaction ID – issues are typically resolved within minutes. Keep in mind that first-time withdrawals may be delayed if KYC verification has not been completed.
When you deposit at bjjili via bKash or Nagad, your balance is typically credited within 1 to 5 minutes. If it takes longer than 5 minutes, follow the steps below.
First, open your payment app (bKash/Nagad), check your transaction history, and copy the transaction ID or reference number. Then go to bjjili's live chat and provide the following details: transaction ID, amount, and time.
In most cases, the bjjili support team verifies the details and manually credits the balance within 10–15 minutes.
If your payment app shows the money was deducted but it hasn't arrived in bjjili, this is usually due to a network issue. In such cases, the funds will either reach bjjili or be returned to your payment app – bjjili never deducts twice. If the problem persists, contact us by email: support@bjjili.best
First, open your payment app (bKash/Nagad), check your transaction history, and copy the transaction ID or reference number. Then go to bjjili's live chat and provide the following details: transaction ID, amount, and time.
In most cases, the bjjili support team verifies the details and manually credits the balance within 10–15 minutes.
If your payment app shows the money was deducted but it hasn't arrived in bjjili, this is usually due to a network issue. In such cases, the funds will either reach bjjili or be returned to your payment app – bjjili never deducts twice. If the problem persists, contact us by email: support@bjjili.best
Yes, all your information on bjjili is stored with the highest level of security. bjjili uses 256-bit SSL (TLS 1.3) encryption – the same technology used by international banks and financial institutions.
Your personal information (NID, address, payment details) is stored in encrypted form on bjjili's servers. This data is never sold or shared with third parties – it may only be disclosed to regulatory authorities for KYC verification or legal compliance purposes.
Your betting history and wallet transactions are only visible when you're logged in. No bjjili staff member can access this information on their own unless you grant access for support purposes.
For extra security, bjjili always recommends enabling two-factor authentication (2FA) on your account and staying alert to suspicious links or calls. bjjili will never ask for your password or OTP over the phone or email.
Your personal information (NID, address, payment details) is stored in encrypted form on bjjili's servers. This data is never sold or shared with third parties – it may only be disclosed to regulatory authorities for KYC verification or legal compliance purposes.
Your betting history and wallet transactions are only visible when you're logged in. No bjjili staff member can access this information on their own unless you grant access for support purposes.
For extra security, bjjili always recommends enabling two-factor authentication (2FA) on your account and staying alert to suspicious links or calls. bjjili will never ask for your password or OTP over the phone or email.
bjjili displays odds in three formats: Decimal (e.g. 1.75), Fractional (e.g. 3/1), and American (e.g. +200). For most users in Bangladesh, Decimal is the easiest to work with.
How to read decimal odds: your stake × odds = total return (including your original stake).
Example: You place a ৳100 bet at odds of 1.75. If you win, you receive: 100 × 1.75 = ৳175 (a profit of ৳75).
Fractional Odds: "3/1" means you win 3 BDT for every 1 BDT wagered. On a ৳100 bet, your profit is ৳300 and your total return is ৳400.
You can change the odds format in bjjili's settings – keeping it on decimal makes calculations the easiest. The higher the odds, the less likely that outcome is, but the greater the potential payout. Remember, odds on bjjili change in real time – pay close attention to this during live betting.
How to read decimal odds: your stake × odds = total return (including your original stake).
Example: You place a ৳100 bet at odds of 1.75. If you win, you receive: 100 × 1.75 = ৳175 (a profit of ৳75).
Fractional Odds: "3/1" means you win 3 BDT for every 1 BDT wagered. On a ৳100 bet, your profit is ৳300 and your total return is ৳400.
You can change the odds format in bjjili's settings – keeping it on decimal makes calculations the easiest. The higher the odds, the less likely that outcome is, but the greater the potential payout. Remember, odds on bjjili change in real time – pay close attention to this during live betting.
To view all current bjjili offers and promotions, log in and go to the "Bonus" section from the top menu or homepage. You'll find every active offer in one place – welcome bonus, reload bonus, cashback, free bets, and special tournament promotions.
When it comes to updates, bjjili adds new offers every week. Special limited-time promotions are released during major cricket or football tournaments, and exclusive deals are also available during Ramadan, Eid, and national holidays.
To be the first to know about offers, enable push notifications on the bjjili mobile app – you'll get an instant alert whenever a new offer goes live. If you're subscribed by email, offers are also sent in the weekly newsletter.
The validity period and terms & conditions are clearly stated next to each offer. Before claiming a bonus, take a moment to review the wagering requirements (how many times you need to place bets).
When it comes to updates, bjjili adds new offers every week. Special limited-time promotions are released during major cricket or football tournaments, and exclusive deals are also available during Ramadan, Eid, and national holidays.
To be the first to know about offers, enable push notifications on the bjjili mobile app – you'll get an instant alert whenever a new offer goes live. If you're subscribed by email, offers are also sent in the weekly newsletter.
The validity period and terms & conditions are clearly stated next to each offer. Before claiming a bonus, take a moment to review the wagering requirements (how many times you need to place bets).
bjjili's customer support is available seven days a week, twenty-four hours a day. There are three channels you can use for assistance:
Live Chat: The fastest option. Click the chat icon at the bottom right of any bjjili page. On average, a Bangla-speaking support agent will respond within 5 minutes. This is the best choice for payment issues, account problems, or anything urgent.
Email: For complex issues or anything that requires documentation, email us at support@bjjili.best. You can typically expect a detailed response within 2–4 hours.
FAQ & Help Center: Use this page for general questions – most of the time you'll find your answer without needing to contact support.
Having your transaction ID, a screenshot, and a description of the issue ready before contacting support allows the team to resolve things faster. bjjili operates around the clock on Bangladesh Standard Time, so chat support is available even late at night.
Live Chat: The fastest option. Click the chat icon at the bottom right of any bjjili page. On average, a Bangla-speaking support agent will respond within 5 minutes. This is the best choice for payment issues, account problems, or anything urgent.
Email: For complex issues or anything that requires documentation, email us at support@bjjili.best. You can typically expect a detailed response within 2–4 hours.
FAQ & Help Center: Use this page for general questions – most of the time you'll find your answer without needing to contact support.
Having your transaction ID, a screenshot, and a description of the issue ready before contacting support allows the team to resolve things faster. bjjili operates around the clock on Bangladesh Standard Time, so chat support is available even late at night.